Breakthrough Healthcare is a small agency with a huge heart, proudly serving the good people of St. Louis with a smile. We are dedicated to becoming one of Missouri’s top employers — and we’re winning big! Our team thrives in a supportive, pet-friendly office where work-life balance is more than a buzzword — it’s a priority.
 

Job Summary

We’re seeking a dynamic Office Manager to lead our administrative operations and help grow our client base through relationship-building and marketing. This role is ideal for someone with strong leadership skills, deep knowledge of in-home care programs, and a passion for making a difference.

Responsibilities

• Supervise intake, scheduler, and billing staff
• Build and maintain relationships with clients, families, and referral sources
• Participate in marketing efforts to grow client base and community presence
• Coordinate onboarding and training logistics for new hires
• Ensure smooth daily workflow and coverage
• Collaborate with QA and HR teams to support compliance and documentation
• Maintain internal systems and trackers (Excel, ApplicantStack, EVV, etc.)
• Help develop and maintain office budgets
• Provide occasional support for on-call coordination (stipend or comp time available)

Qualifications

• 3+ years of leadership experience in healthcare or home health administration
• Experience with VA, Medicaid, CDS, IHS, and Medically Fragile Waiver programs
• Familiarity with WellSky and Axxess (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Typing speed of at least 40 WPM
• Proficiency in Microsoft Excel and Google Workspace
• Ability to manage competing priorities and lead a team effectively

What We Offer

• Competitive pay
• Supportive and friendly work environment
• Pet-friendly office
• Strong focus on work-life balance
• Paid holidays and vacation
• Daily pay option available
• Opportunity to grow with a mission-driven agency